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9 Aug

Ongoing Service Commitment

General

Posted by: Debra Carlson

When a broker places a mortgage for a client, they are a client for the life of the mortgage. We follow up with clients to provide advice on their current mortgage (s), for mortgage pre-approvals, renewals, etc. We keep the client up to date on mortgage news, mortgage changes, rate increases and how it pertains to their situation.

With the ever-changing mortgage guidelines, brokers help navigate the process for new purchases; be it a vacation property, rental property or a second home for a family member to occupy. Life is continually changing, and we are available to support clients with refinancing their mortgage to renovate a home, a new marriage, a divorce situation that requires a spousal buyout or perhaps an out of province move.

A good broker will be transparent with their clients, providing information and options available to help clients make the best decision given their circumstances.

Knowledge is powerful! Brokers provide their clients with the knowledge to help them make well-informed decisions that are in their best interest